Whirlpool Refrigerator Diagnostic Mode Explained

Whirlpool refrigerators are reliable appliances with great hardware that enhances their operations. These machines come with the latest software, which offers exclusive features.

One of the features you can enjoy in a Whirlpool refrigerator is the diagnostics mode. This feature is an excellent addition to this already exceptional appliance and can help users enjoy the best of the machine.

whirlpool refrigerator diagnostic mode

However, this fantastic feature is unknown to many Whirpool users. This article will demystify the Whirlpool refrigerator diagnostic mode, explaining its uses and how you can enable it.

Whirlpool Refrigerator Diagnostic Mode: What Does It Mean?

The Whirlpool refrigerators are one of the most innovative appliances as they come with the latest technological feature. The diagnostic mode is an exciting feature that is programmed in these machines.

Even though Whirlpool refrigerators are easy-to-use appliances that require minimal input to work, they can run into problems. You’ll need to troubleshoot the machine to check where the error resides. Troubleshooting your refrigerator is simple if you know how to run it.

The diagnostic mode is designed to assist users in their troubleshooting sojourn. It helps to detect where the problem lies within the refrigerator. When your refrigerator runs into trouble, the diagnostic mode can scrutinize it and pinpoint what the problem is by producing an error code.

It also resets errors and adjusts systems to determine if the refrigerator has an issue. It tests every part of the refrigerators consecutively, runs the operations like usual, and tests every component for faults.

For instance, the diagnostic mode in a Whirlpool refrigerator will scrutinize components such as the compressor, defrost system, evaporator fan motor, and temperature sensors to check for malfunctions.

The diagnostic mode puts the refrigerator in a sophisticated state where it can test every part. It resolves minor anomalies and then returns error codes for complex problems so you can interpret and solve them accordingly.

How To Start The Diagnostic Mode

The process to enable the diagnostic mode in a Whirlpool washer is quite simple. It’s a straightforward and DIY process, irrespective of your model. Follow the steps below to start the diagnostic mode on your Whirlpool refrigerator:

How To Enter Diagnostic Mode On Whirlpool Refrigerators

  • Open the refrigerator door
  • Press the refrigerator door switches simultaneously. Ensure you press both switches at the same time.
  • Locate the temperature increase button on the temperature control module. The (+) button denotes it on the control module.
  • Press this button three times with the door switches pressed.
  • All these processes should not exceed ten seconds.
  • If you can’t press these key combinations alone, you can employ someone to help you push the temperature increase key while you keep the door switched pressed.
  • If you do it right, the refrigerator screen will display an “E.”
  • Now press the temperature button (+) to confirm the service mode.
  • A set of numbers will appear on the display screen within three seconds, indicating the software version.
  • After that, “1” should also display on the screen before it finally goes blank.

If you press these key combinations, your refrigerator will enter diagnostic mode. Your refrigerator will start the diagnostic mode immediately.

These key combinations work for most models of Whirlpool refrigerators. If your refrigerator doesn’t enter the diagnostic mode, it could be that these combinations are not suitable for your refrigerator model. You can consult your owner manual to access the correct key combinations for your machine. The owner manual comes with the refrigerator, but you can access it on your manufacturer’s website.

How The Diagnostic Test Mode Works On Whirlpool Refrigerator

Since you now understand how to start the Whirlpool refrigerator diagnostic test mode, it’s imperative also to understand what happens when the mode is activated.

The diagnostic mode runs a series of tests on your refrigerator. There are six diagnostic tests it runs, namely:

  • Compressor & Condenser Fan Diagnostics
  • Freezer Evaporator Fan Diagnostics
  • Defrost Thermostat Diagnostics
  • Refrigerator Sensor Diagnostics
  • Refrigerator Damper Door Diagnostics
  • Freezer Sensor Diagnostics

It scrutinizes all these major components to ensure they are working optimally. It runs these tests consecutively. However, you can jump between the test number you want by using the temperature (-) and (+) buttons until the one you want is displayed.

You’ll need to turn off most tests before navigating to the next test using the freezer temperature buttons. The screen will show a letter or number display to indicate the start of a new test mode.

Conclusively, the diagnostic mode feature is an excellent asset to your Whirlpool refrigerator. You can use it to troubleshoot any problems your refrigerator is having. It will display an error code to point you to where the problem lies, so you must understand the interpretation of each error code and diagnosis steps.

If, for whatever reason, you can’t enter the diagnostic mode on your Whirlpool refrigerator after trying the steps above and consulting your worker manual, please do not hesitate to contact the support department for assistance.


  • Danny Saunders

    Danny Saunders is a tech enthusiast. He enjoys getting his hands dirty with the features and settings of tech products and pushing them to their limits just to know how to get the best from them and how well they can endure "abuse" without breaking down. He shares his findings on this blog.