Kenmore Elite Refrigerator Diagnostic Mode

No doubt, the Kenmore Elite Refrigerator can run into problems that affect its functionality. Fortunately, the refrigerator is an intelligent appliance that has advanced features. The diagnostic mode is a brilliant feature on the fridge that can help you automatically troubleshoot problems.

This article will explain what the diagnostic mode on the Kenmore Elite Refrigerator means, how it works, and how you can use it.

kenmore elite refrigerator diagnostic mode

If this sounds interesting, ride along.

Kenmore Elite Refrigerator Diagnostic Mode Explained

Kenmore Elite Refrigerator offers users the best possible experience based on its features and capability. The diagnostic mode feature is a testament to these attributes as it gives users options and control to troubleshoot problems.

The diagnostic mode is a handy feature that eases troubleshooting processes for users. When your refrigerator runs into a problem(which it will at some point in time), the diagnostic mode can help you pinpoint its specific situation.

It’s a way you can figure out the problem with your refrigerator and how to fix the exact problem. Simply put, not only does the diagnostic mode help you determine the problem source, it provides valuable information on how to solve it.

It works by running a myriad of tests on the critical components that are essential to the system’s overall functionality. It tests these components to ensure they are working correctly. During the self-test mode, the refrigerator is in a complex state where it can access all the essential elements.

The self-test mode fixes minor issues and returns an error code when it detects a problem with a particular part. The error code will notify the user of a specific situation so you can know precisely where to troubleshoot. Each error code has an interpretation, and you’ll need to understand it to fix the problem or call a technician for help.

How To Enter the Diagnostic Mode On Kenmore Elite Refrigerator

As established above, the diagnostic mode is a method of determining the specific problem with your refrigerator so you can fix it. Entering the diagnostic mode on Kenmore is a simple process that can be done independently. It requires the combination of buttons on the refrigerator’s control panel.

However, before you go ahead, there are some key points to note.

Kenmore is one of the leading producers of refrigerators. It has produced hundreds of appliances, so there are many different models of refrigerators under the brand’s name. Even though the diagnostic mode is pretty standard in modern refrigerator models, not all have it programmed on them.

So, before thinking of running the diagnostic mode on your refrigerator, you need to ensure the feature is available on your machine. You should check your refrigerator model and visit the manufacturer’s site to determine if it has a diagnostic mode. You can also check your owner’s manual to see if the feature is available.

If you realize your refrigerator model has the diagnostic mode feature, you can run the self-test mode on it. This test will inspect all the refrigerator features and help you determine which is malfunctioning or not working as expected. You can enter the diagnostic mode on the Kenmore Elite refrigerator as follows:

  • Disconnect the refrigerator from the power source
  • Reconnect it again and wait for about 30 seconds
  • locate the ON and C buttons on the control panel
  • Press these buttons simultaneously
  • Inspect the display screen to see if it will display anything
  • If it shows “1”, press the temperature up button
  • This process will put your refrigerator in the diagnostic mode

Allow the self-test mode to run independently but watch out for any error codes displayed when it discovers a problem with your refrigerator.

If the process above fails to put your refrigerator in self-test mode, it means the key combination is not compatible with your refrigerator model. You can try the following method:

  • Locate the control panel and inspect the buttons on it
  • Press and hold the Lock button on for about three seconds
  • Press the Acela ice button five times while pressing down the fridge and freezer buttons
  • The system will enter diagnostic mode, and the display screen will show the running time
  • You can use the freezer button to jump between each test

The system will show the operating time when it encounters an error code. Ensure you check your owner’s manual to familiarize yourself with each error code and how to interpret them.

If you can put your refrigerator in diagnostic mode, it will become easier to troubleshoot any problem with your appliance.


  • Danny Saunders

    Danny Saunders is a tech enthusiast. He enjoys getting his hands dirty with the features and settings of tech products and pushing them to their limits just to know how to get the best from them and how well they can endure "abuse" without breaking down. He shares his findings on this blog.